1. Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Information:

When you use our website or services, we may collect personal information such as:

• Name
• Email address
• Phone number
• Mailing address
• Company name and role (for B2B users)
• Payment and billing information (if applicable)

Non-Personal Information:

We also collect non-personal information that does not directly identify you, including:

• IP address
• Browser type and version
• Device type
• Referring URLs
• Pages visited on our website
• Date and time of visit
• Other anonymous usage data

2. How We Collect Information

We collect information through the following methods:

• Directly from you: When you register for an account, request a quote, contact us, or subscribe to our newsletter, you provide us with personal information.
• Automatically: When you visit our website, we may use cookies, web beacons, and similar technologies to collect non-personal information regarding your browsing behavior.
• From third parties: We may receive information from third-party service providers, partners, or public sources when necessary for our business operations.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: To process your requests, manage your account, and deliver the financial services and products you have requested.
• To communicate with you: To send important notices, such as service updates, billing information, and promotional offers (with your consent).
• To improve our website and services: To analyze website usage, optimize user experience, and enhance the quality of our services.
• For legal and regulatory purposes: To comply with legal obligations, resolve disputes, and enforce agreements.
• For marketing purposes: To send newsletters, updates, and promotional materials (if you opt-in to receive them).

4. How We Protect Your Information

At Aeterna Wealth, we employ a variety of physical, technical, and administrative security measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption for sensitive data
• Secure servers and firewalls
• Regular system audits and updates
• Strict access controls for employees

However, no data transmission or storage system is completely secure, and while we strive to protect your information, we cannot guarantee its absolute security.

5. Sharing Your Information

We may share your information in the following circumstances:

• With service providers: We may share your information with trusted third-party vendors, such as payment processors, email service providers, or data analytics companies, who assist us in delivering our services. These third parties are obligated to protect your data and use it only for the purposes specified by us.
• For business transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
• To comply with the law: We may disclose your information if required to do so by law or in response to legal processes, such as subpoenas or court orders.
• For protection of rights: We may share information if we believe it is necessary to protect the rights, property, or safety of Aeterna Wealth, our clients, or others.

6. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing activities. Cookies are small text files that are stored on your device to enhance your experience. These technologies help us:

• Remember your preferences and settings
• Analyze website usage and performance
• Improve the functionality and design of our website

You can control cookies through your browser settings, including the ability to block or delete them. However, please note that disabling cookies may affect your ability to use certain features of our website.

7. Your Rights and Choices

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete information.
• Deletion: You may request the deletion of your personal data, subject to legal limitations.
• Opt-out of marketing communications: You can opt out of receiving promotional emails by following the unsubscribe link in the emails we send or by contacting us directly.

If you wish to exercise any of your rights or have concerns about your data, please contact us at the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to meet legal, regulatory, or business requirements. When your data is no longer required, we will securely delete or anonymize it.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such data.

10. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites, and we encourage you to review the privacy policies of any third-party websites you visit.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top of the page will be updated. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at:

Aeterna Wealth Pvt. Ltd.
Email: contact@aeternawealth.com
Phone: +91 85959 93600
Address:

B-5/7, 2nd Floor, Safdarjung Enclave, Africa Avenue Marg, New Delhi – 110029